Schedule at a glance

Monday, April 28

noon – 5 pm: Registration

5 – 7 pm: Welcome reception

Tuesday, April 29

7:30am – 4 pm: Registration

7:30 – 8:30 am: Breakfast & Solutions Pavilion

8:30 – 9:15 am: Opening & welcome

9:15 – 9:30 am: Break 

9:30 – 10:30 am: Breakout sessions

10:30 – 11 am: Break & Solutions Pavilion

11 am – 12 pm: Breakout sessions

12 – 1:30 pm: Lunch & Solutions Pavilion

1:30 – 2:30 pm : Breakout sessions

2:30 – 3 pm: Break & Solutions Pavilion

3 – 4 pm: Breakout sessions

4:15 – 5 pm: Focus groups

Wednesday, April 30

8 am – 12 pm: Registration

8 am – 9 am: Breakfast & Solutions Pavilion

9 – 9:45 am: General Session

9:45 – 10 am: Break

10 – 11 am : Breakout sessions

11 – 11:30 am: Break & Solutions Pavilion

11:30 am – 12:30 pm: Breakout sessions

12:30 – 2 pm: Lunch & Closing session

2 – 2:30 pm: Break & Solutions Pavilion

2:30 – 3:30 pm: Breakout sessions

3:30 – 4 pm: Break & Solutions Pavilion

4 – 5 pm: Breakout sessions

7 – 11 pm: Customer appreciation event